What are the delivery charges?
Delivery charge varies with order value.
There is a relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps to offset the logistics costs. Please check your order summary to understand the delivery charges for individual products.
While, orders of Rs 5,000 or above are delivered free.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that we or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
We generally procure and ship the items within the time specified over the phone. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
Any customization required to be done on the product.
Are there any hidden costs (sales tax, octroi etc) on items sold?
There are NO hidden charges when you make a purchase with us. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the volume & distance.
Seller does not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
Whether the Seller ships to your location
Legal restrictions, if any, in shipping particular products to your location
The availability of reliable courier partners in your location
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Meet Ur Needs will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Meet Ur Needs, you can return the item through a third-party courier service. Return fees are borne by the Seller.
I did not receive my order but got a delivery confirmation SMS/Email.
In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.
What do the different tags like "In Stock", "Available" mean?
For items listed as "In Stock", it will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Road Transport or Courier, which may take approx. 1 week depending on the location.
The product might not be available in stock but can be procured when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.
'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.
This product is no longer available because it is obsolete and/or its production has been discontinued.
'Out of Print'
This product is not available because it is no longer being published and has been permanently discontinued.
Does Meet Ur Needs deliver internationally?
As of now, Meet Ur Needs doesn't deliver items internationally.
However, we can source product globally to be delivered within India.